Implementation ideals

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Pre-incident training and testingedit

Emergency management plans and procedures should include the identification of appropriately trained staff members responsible for decision-making when an emergency occurs. Training plans should include internal people, contractors and civil protection partners, and should state the nature and frequency of training and testing.

Testing a plan's effectiveness should occur regularly; in instances where several business or organisations occupy the same space, joint emergency plans, formally agreed to by all parties, should be put into place.

Drills and exercises in preparation for foreseeable hazards are often held, with the participation of the services that will be involved in handling the emergency, and people who will be affected. Drills are held to prepare for the hazards of fires, tornadoes, lockdown for protection, earthquakes, etc.

Communicating and incident assessmentedit

Pre-planning of communications is critical. Miscommunication can easily result in emergency events escalating unnecessarily.

Once an emergency has been identified a comprehensive assessment evaluating the level of impact and its financial implications should be undertaken. Following assessment, the appropriate plan or response to be activated will depend on a specific pre-set criteria within the emergency plan. The steps necessary should be prioritized to ensure critical functions are operational as soon as possible. The critical functions are those that makes the plan untenable if not operationalized.

The communication policy must be well known and rehearsed, and all targeted audiences must be alert. All communication infrastructure must be as prepared as possible, with all information on groupings clearly identified.